Refund Policy
Last updated: 2/4/2026
Return Eligibility
We accept returns within 7 days of delivery for items in their original condition, unused, and in the original packaging. Items must be free from damage, wear, or any signs of use.
Return Process
To initiate a return:
- Contact our customer service team at info@msbollywood.com
- Provide your order number and reason for return
- Receive return authorization and shipping instructions
- Ship the item back using the provided return label
Refund Processing
Once we receive and inspect your returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
Non-Refundable Items
The following items are not eligible for return:
- Custom or personalized items
- Items damaged by misuse or normal wear
- Items returned after 7 days
- Digital products or downloadable content
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error in your order.
Contact Us
For questions about returns or refunds, contact us at info@msbollywood.com